Last updated: 16/12/2025

1. Introduction

This Privacy Policy explains how we collect, use, store and protect your personal data when you interact with our website, contact us, or use our services.

Leaflet Lincoln is committed to protecting your privacy and handling your personal data in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Who We Are

Lincs Window Cleaning Ltd is a registered company in England and Wales.

We trade under the name Leaflet Lincoln for our leaflet distribution services.

Lincs Window Cleaning Ltd is the data controller responsible for your personal data.

Email: hello@leafletlincoln.co.uk
Phone: 01522 444127

3. Personal Data We Collect

We may collect and process the following types of personal data:

• Name, email address and phone number when you contact us or request a quote
• Details about services you enquire about or book
• Technical data such as IP address, browser type and basic usage data

We only collect personal data that is necessary to provide our services or respond to enquiries.

4. How We Collect Your Data

• Website enquiry forms
• Email or phone contact
• Direct communication with us
• Cookies and website analytics (where consent is given)

5. How We Use Your Data

We use your personal data to:

• Respond to enquiries and provide quotes
• Deliver services you request
• Manage customer relationships and communication
• Improve our services and website
• Comply with legal and regulatory obligations

Lawful bases for processing include: contract, legitimate interests, and consent where required.

6. Sharing Your Data

We do not sell your personal data.

We may share your data with trusted third parties such as payment providers, email services or analytics platforms, only where necessary and in line with data protection laws.

We may also disclose data if required to do so by law.

7. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy or to meet legal, accounting or regulatory requirements.

In most cases, data is retained for up to 6 years.

8. Cookies

Our website may use cookies to improve functionality and understand how visitors use the site.

You can manage or disable cookies through your browser settings.

9. Your Rights

You have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion or restriction of processing
• Object to marketing communications
• Withdraw consent at any time

You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO).

10. Data Security

We take appropriate technical and organisational measures to protect your personal data from unauthorised access, loss or misuse.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page and the date updated accordingly.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Email: hello@leafletlincoln.co.uk
Phone: 01522 444127